Accessibility Statement

At iSymptom, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We believe that health information should be accessible to everyone, regardless of ability. We strive to provide a website that is accessible to the widest possible audience, including users with visual, hearing, cognitive, and motor impairments.

Our ongoing accessibility efforts include:

  • Adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards
  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Incorporating user feedback to improve accessibility

Accessibility Features

To ensure our website is accessible, we have implemented the following features:

Navigation and Structure

  • Consistent and predictable navigation throughout the site
  • Proper heading hierarchy for easy content navigation
  • Skip navigation links to access main content quickly
  • Breadcrumb navigation to understand page location

Content Accessibility

  • Alternative text for all informative images
  • Clear and simple language for medical information
  • Sufficient color contrast for text and backgrounds
  • Resizable text without loss of functionality
  • Descriptive link text that makes sense out of context

Interactive Elements

  • Keyboard-accessible navigation and interactive elements
  • Clear focus indicators for keyboard navigation
  • Form labels and error messages that are clear and descriptive
  • Sufficient time to read and use content

Assistive Technology Support

  • Compatible with screen readers and other assistive technologies
  • Proper ARIA labels and landmarks
  • Semantic HTML markup for better structure
  • Tables with proper headers and captions

Browser and Technology Support

Our website is designed to work with the following assistive technologies:

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Dragon NaturallySpeaking

We support the latest versions of the following browsers:

  • Chrome
  • Firefox
  • Safari
  • Edge

Known Limitations

While we strive for comprehensive accessibility, some areas may have limitations:

  • Some older PDF documents may not be fully accessible
  • Third-party content or tools may have varying levels of accessibility
  • Some complex medical diagrams may require detailed text descriptions

We are actively working to address these limitations and improve accessibility across all content.

Feedback and Contact

We welcome your feedback on the accessibility of iSymptom. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected]

Phone: 1-800-SYMPTOM (1-800-796-7866)

Mail:
iSymptom Accessibility Team
123 Health Street
Medical City, MC 12345

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Accessibility Resources

For more information about web accessibility, we recommend the following resources:

Legal Compliance

We aim to conform to the following standards and regulations:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA) Title III
  • Section 508 of the Rehabilitation Act
  • European Union Web Accessibility Directive

Last Updated

This accessibility statement was last updated on . We review and update this statement regularly to reflect our ongoing accessibility efforts and any changes to our website.